User Interface
User Experience
Web Design
Brand Development
Agile
Background
Globestage
Globestage is a data platform that brings together all aspects of BWT product and customer management. The aim of the platform is to ensure that the data management is reliable, usable and useful for the employees of BWT to streamline their business operations.
Users
Product Managers
Requires an all-in-one solution to manage the large amount of data that comes with managing products in the BWT ecosystem.
Customer Service Manager
Feels frustration when disjointed systems lead to inefficient customer service and lowers the brand image.
Project Approach
Teamwork and Agile
Working in a small, international team, we place a big focus on productive communication. We work using an agile approach t to achieve Minimum Viable Product milestones for new features and bug fixes. Regular, structured reviews with the PO, myself, and the development team create a dynamic working environment that accelerates productivity and enhances development efficiency.
Figma & FigJam
Jira
Trello
Storybook
On-going development
Responding to ongoing feature updates, I produce interface designs and user stories ready for the development team to work on. Here are some of my key contributions to the project.
Key contributions
Dark Mode
Introducing theming to the platform.
Customer Service Centre
Enabling streamlined customer support through an integrated customer service ticket dashboard.
User Dashboard
Designing an intuitive dashboard for the platform, improving user workflows and platform navigation.
Conclusion
The project is currently demonstrating success in several key areas. Our agile approach enables us to rapidly respond to user needs and continuously evolve features, ensuring responsiveness to changing priorities. Despite our international team, seamless collaboration and communication foster a rich development process with diverse perspectives. This translates into rapid feature delivery, providing early value to stakeholders and users. Overall, the project's emphasis on flexibility, collaboration, and data-driven solutions yields positive results on an ongoing basis.
